Listening First: Community, Customers, Planet
Spend time in the places your products touch. Host listening circles, compensate participants, and document insights. This practice reveals language people actually use, which prevents tone-deaf messaging. Share a comment about how your community talks about environmental needs, and we will feature lived wisdom in future posts.
Listening First: Community, Customers, Planet
Invite customers to keep short diaries about their sustainable habits, frustrations, and wins. Interviews surface barriers and unexpected motivations. Quotes, with permission, can shape your brand’s everyday vocabulary. Want to participate? Subscribe and opt in to our monthly diary program to inform real-word copywriting.
Listening First: Community, Customers, Planet
Authentic eco voices credit and compensate origin communities. Cite sources, obtain consent, and avoid extractive storytelling. Language should honor custodianship, not romanticize it. Tell us which local stewards you follow; we will amplify them and update our style guidance accordingly.